Find answers to common questions about our sustainable bath products,
shipping, returns, and more.
Shipping & Delivery
Standard shipping takes 5-7 business days within the US. Expedited
shipping options are available at checkout for faster delivery.
Yes, we ship to most countries worldwide. International shipping
typically takes 10-21 business days depending on the destination.
Shipping costs are calculated at checkout.
Once your order ships, you'll receive an email with a tracking
number and link to track your package. You can also contact us
with your order number for updates.
Returns & Refunds
We offer a 30-day satisfaction guarantee. If you're not completely
happy with your purchase, contact us for a full refund or
exchange.
To start a return, contact us at [email protected] with your
order number and reason for return. We'll provide you with return
instructions and a prepaid shipping label if applicable.
Products
Absolutely! All our products are made from 100% plant-based
materials and are fully biodegradable. We use eco-friendly
packaging and donate 5% of all sales to environmental causes.
With proper care, our loofahs and bath accessories typically last
2-4 months. We recommend allowing them to dry completely between
uses and replacing them when they show signs of wear.
We use five natural plant fibers: Egyptian Loofah, Jute, Sisal,
Hemp, and Ramie. Each material offers unique benefits—from gentle
exfoliation to deep cleansing—all sustainably sourced.
Wholesale & Bulk Orders
Yes! We offer custom bundles and wholesale pricing for orders of
48 units or more. Visit our
contact page
and select "Wholesale / Bulk Orders" to get started.
Absolutely! We offer custom branding and packaging options for
wholesale orders. Contact us to discuss your specific needs and
we'll create a tailored solution for your business.
Still Have Questions?
Can't find the answer you're looking for? Our friendly team is here to
help. Reach out and we'll get back to you within 24 hours.